Effective Team Leadership& Employee Engagement
TRAINING OBJECTIVES
By the end of the workshop, participants should be able to :
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Develop a positive mindset required of a leader /manager;
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Enhance their leadership & managerial skills, communication and problem-solving techniques;
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Engage employees constructively; and
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Enhance their work effectiveness and efficiency.
TRAINING APPROACH
To achieve the training objectives, a diverse and interactive approach will be adopted to engage participants. Apart from lectures, participants will be required to take part in various interactive activities including games, group discussion, team building exercise and leadership exercise during the workshop.
FLOW OF TRAINING WORKSHOP
AM Session
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Course Overview
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Ice-breaking
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Group Discussion
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Lecture (I)
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Developing positive mindset
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Appreciating the role and responsibilities of leader /manager
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Goal setting and making plan for work Team Building Exercise
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Team Building Exercise
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Lecture (II)
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Building an Effective Team
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Staff Motivation
PM Session
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Lecture (III)
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Know your leadership /management style
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Problem-solving skills
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Leadership Exercise
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Post-activities Debriefing
TRAINING CONTENTS
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Understanding the role and responsibilities of a leader /manager by developing a positive mindset.
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Appreciation of the differences between a manager and general staff.
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Developing effective leadership and managerial skills.
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Setting goal and making plan for work.
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Effective communication at workplace.
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Staff motivation and team building.
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Problem-solving skills.
TRAINING METHODS
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Lectures will be delivered to enhance participants' knowledge on the role & responsibilities of a leader/manager; developing effective leadership and managerial skills; achieving effective communication among staff; and boosting work efficiency with quality service maintained.
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Group discussion will facilitate self-reflection of participants on their performance as a leader/manager in the past, and stimulate exchange of views on how to excel their performance.
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Team building exercise will enhance the team spirit of participants and strengthen their sense of belonging to the company in order to achieve excellence and continuous improvement.
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Leadership exercise will focus on developing leadership and managerial skills of participants by taking part in multiple tasks. Participants will identify gaps in their leadership and management styles through experiential learning.
TARGET PARTICIPANTS
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Middle Manager Grade Staff
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Optimal size of class: 18-20 persons
TRAINERS
Speakers and Facilitators : Apex Training Consultants